Phase 1: Tenant and Owner Agree to Terms

Both parties agree to terms, which includes a description of the property, rent price, rent terms, number of days for the Tenant’s inspection.

Phase 2: Transaction – 7 easy to follow steps

1. The Tenant will provide the Owner with his address and contact details.

2. The Owner will initiate a rental transaction by dropping off the property’s keys and documents to an Best House agency along with the tenant’s shipping details.

3. Best House will make a detailled inspection of the property’s documents in order to certify ownership. If ownership is confirmed, Best House will accept the initiated transaction. However, if ownership is not confirmed, Best House will decline the initiated transaction and notify the Tenant to stop all communication with the other party.

4. Best House will send a written confirmation to the Tenant certifying that the Landlord is the legal Owner of the property to be rented. Best House will hold the keys, the copies of ownership documents, the copies of Owner ID`s and a normal, standard rental contract signed by the Owner.

5. At this point the Tenant will transfer a refundable security deposit to the Best House agent responsible with the transaction.

6. The Tenant will complete the payment following the specific instructions sent by us. After the payment has been verified, the funds will be locked, and an Best House agent will fly to the Tenant’s address within the next 24 hours (Monday to Friday) to assist the Tenant’s inspection of the property.

7.a. If the Tenant is completely satisfied with the property, he will sign the contract and receive the keys to the house. One copy of the contract will remain at the Tenant and one copy will be given to the Landlord along with the security deposit.

7.b. If for any reason, the Tenant will not be satisfied with the property, the Best House agent will refund the security deposit to the Tenant and will return the property’s keys and documents to the Landlord. The refund will be made in cash, on the spot.

In this instance the transaction is finished with no further obligations for the Tenant or the Landlord .

What’s not covered:

Historical, governmental and restored buildings or properties.

Why Us?

As members of The Dispute Service, you can be assured that your deposit is protected, and our third party credit referencing service provides quick on-line tenant referencing.

We are unique for providing a complete in-house management service and our team of Property Managers and contractors are dedicated to looking after our tenants throughout their Tenancy. You will be advised at the outset if the property you have chosen to rent is managed by Home and Best House or by the Landlords themselves.